Track pending invitations
See who has been invited but hasn't joined yet, and resend, copy or revoke their invitation.
The Pending invitations list sits between the users grid and the roles grid on Configuration → General → Management. It shows everyone you have invited who hasn't joined yet.
Each row shows the Email, Name, Roles, when it was Sent, when it Expires, and its Status.
What the statuses mean
- Pending — sent, still inside its 14-day window, and waiting for the person to accept.
- Expired — sent more than 14 days ago. The link no longer works. Use Resend to issue a new one.
Once someone accepts, their invitation leaves this list and they appear in the users grid above it.
Resend an invitation
Click Resend on the row. Vinosoft issues a new link, emails it again, and restarts the 14-day clock. You'll see The invitation has been sent again.
Copy the link
Click Copy link on the row. Vinosoft puts the invitation link on your clipboard and also shows it in a small box, so you can copy it manually if your browser blocks clipboard access. Pass it on however you like — chat, a phone call, a message.
This is what to reach for when email delivery is unreliable, or when someone tells you the invitation never arrived.
Revoke an invitation
Click Revoke on the row and confirm. The link dies immediately and the seat it was holding is released. You'll see The invitation has been revoked.
Revoke an invitation when it was sent to the wrong address, when the person isn't joining after all, or when you think the link may have been seen by someone else.
Nobody received anything
Work through this in order:
- Check the address on the row for a typo. If it's wrong, Revoke the invitation and send a new one to the correct address — the address can't be edited.
- Ask the person to check their spam or junk folder.
- Use Copy link and send the link to them directly.
Was this article helpful?
