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Manage product ratings

Review the star ratings customers leave on your articles, correct a rating value, or remove one.

Customers can leave a star rating on a product in your shop. The Ratings screen lists these ratings so you can review them, correct a value, or remove one.

Open the Ratings screen

Go to Shop → Ratings to see the list of customer ratings.

The Ratings grid, showing the product, the customer, and the star rating for each entry.
The Ratings grid, showing the product, the customer, and the star rating for each entry.

Each row shows the product that was rated, the customer's email address, and the rating value (1–5).

Edit a rating

  1. On the Ratings screen, open a row's row actions and choose Edit.
  2. Adjust the Rating value (1–5).
  3. Click Save.
The rating Edit screen with the product, customer, and rating value fields.
The rating Edit screen with the product, customer, and rating value fields.

Delete a rating

Use the row actions to delete a rating you no longer want to keep. This removes the rating entry entirely; it can't be undone.

Related: Shop, Manage product comments and review invites.

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